CVE Vulnerability

CVE-2021-21439

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

4.3 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8.6 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact NONE

Integrity Impact NONE

Availability Impact PARTIAL

Scope

6.5 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction REQUIRED

Confidentiality Impact NONE

Integrity Impact NONE

Availability Impact HIGH

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2021-09/ Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Information

Published : 2021-06-14 08:15

Updated : 2021-06-29 04:52

NVD link : CVE-2021-21439

Mitre link : CVE-2021-21439

Products Affected
No products.
CWE
CWE-755