CVE Vulnerability

CVE-2020-1779

When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.

4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

4.9 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 1.2 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required HIGH

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-17/ Broken Link
Configurations

Configuration 1

cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*
Information

Published : 2021-02-08 11:15

Updated : 2021-10-19 12:19

NVD link : CVE-2020-1779

Mitre link : CVE-2020-1779

Products Affected

Otrs

Ticket Forms

CWE
CWE-200