CVE Vulnerability

CVE-2020-2500

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

6.4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 10 / Impact : 4.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact PARTIAL

Availability Impact NONE

Scope

6.5 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 3.9 / Impact : 2.5

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*
Information

Published : 2020-07-01 04:15

Updated : 2020-07-10 07:55

NVD link : CVE-2020-2500

Mitre link : CVE-2020-2500

Products Affected
No products.
CWE
CWE-798