CVE Vulnerability

CVE-2018-14593

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

6.5 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 6.4

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact PARTIAL

Availability Impact PARTIAL

Scope

8.8 /10

CVSS v3.0 : HIGH

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 5.9

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact HIGH

Availability Impact HIGH

Scope UNCHANGED

References
Link Resource
https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de Vendor Advisory
https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html Mailing List Third Party Advisory
https://www.debian.org/security/2018/dsa-4317 Third Party Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*
Information

Published : 2018-08-04 01:29

Updated : 2019-10-03 12:03

NVD link : CVE-2018-14593

Mitre link : CVE-2018-14593

Products Affected

Open Ticket Request System

Otrs

CWE
NVD-CWE-noinfo