CVE Vulnerability

CVE-2018-19141

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

3.5 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 6.8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact NONE

Integrity Impact PARTIAL

Availability Impact NONE

Scope

4.8 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 1.7 / Impact : 2.7

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required HIGH

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope CHANGED

References
Link Resource
https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework/ Patch Vendor Advisory
https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html Mailing List Third Party Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
Information

Published : 2018-11-11 05:29

Updated : 2018-12-12 06:59

NVD link : CVE-2018-19141

Mitre link : CVE-2018-19141

Products Affected

Open Ticket Request System

Otrs

CWE
CWE-79