CVE Vulnerability

CVE-2019-12746

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

4.3 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8.6 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

6.5 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction REQUIRED

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ Patch Vendor Advisory
https://www.otrs.com/category/release-and-security-notes-en/ Release Notes
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html Mailing List Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*
Information

Published : 2019-08-21 02:15

Updated : 2023-01-20 04:25

NVD link : CVE-2019-12746

Mitre link : CVE-2019-12746

Products Affected
No products.
CWE
CWE-200