CVE Vulnerability

CVE-2019-13457

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

4.3 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://www.otrs.com/category/release-and-security-notes-en/ Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-11/ Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html Broken Link
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Information

Published : 2020-03-10 06:15

Updated : 2023-01-27 03:17

NVD link : CVE-2019-13457

Mitre link : CVE-2019-13457

Products Affected
No products.
CWE
CWE-200