CVE Vulnerability

CVE-2020-11463

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

5 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 10 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

7.5 /10

CVSS v3.0 : HIGH

V3 Legend

Vector :

Exploitability : 3.9 / Impact : 3.6

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required NONE

User Interaction NONE

Confidentiality Impact HIGH

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ Exploit Third Party Advisory
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 Release Notes Vendor Advisory
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update Release Notes Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*
Information

Published : 2020-04-01 09:15

Updated : 2021-07-21 11:39

NVD link : CVE-2020-11463

Mitre link : CVE-2020-11463

Products Affected
No products.
CWE
CWE-862