CVE Vulnerability

CVE-2020-1768

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

5.5 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 4.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact PARTIAL

Scope

5.4 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 2.5

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact LOW

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-04/ Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Information

Published : 2020-02-07 04:15

Updated : 2020-02-11 04:16

NVD link : CVE-2020-1768

Mitre link : CVE-2020-1768

Products Affected
No products.
CWE
CWE-613