CVE Vulnerability

CVE-2020-1776

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

4.3 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-13/ Patch Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Information

Published : 2020-07-20 09:15

Updated : 2020-07-24 04:48

NVD link : CVE-2020-1776

Mitre link : CVE-2020-1776

Products Affected
No products.
CWE
CWE-613