CVE Vulnerability

CVE-2020-1778

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

4.3 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2020-16/ Release Notes Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Information

Published : 2020-11-23 04:15

Updated : 2020-12-03 09:14

NVD link : CVE-2020-1778

Mitre link : CVE-2020-1778

Products Affected
No products.
CWE
CWE-287