CVE Vulnerability

CVE-2021-21437

Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions

4 /10

CVSS v2.0 :

V3 Legend

Vector :

Exploitability : 8 / Impact : 2.9

Attack Vector

Attack Complexity

Privileges Required

User Interaction

Confidentiality Impact PARTIAL

Integrity Impact NONE

Availability Impact NONE

Scope

4.3 /10

CVSS v3.0 : MEDIUM

V3 Legend

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References
Link Resource
https://otrs.com/release-notes/otrs-security-advisory-2021-07/ Release Notes Vendor Advisory
Configurations

Configuration 1

cpe:2.3:a:otrs:itsmconfigurationmanagement:*:*:*:*:*:*:*:*
cpe:2.3:a:otrs:otrscisincustomerfrontend:*:*:*:*:*:*:*:*
Information

Published : 2021-03-22 09:15

Updated : 2022-10-24 05:12

NVD link : CVE-2021-21437

Mitre link : CVE-2021-21437

Products Affected

Otrs

Otrscisincustomerfrontend

CWE
CWE-862