Specially crafted string in OTRS system configuration can allow the execution of any system command.
Otrs
CVE-2021-21442
In the project create screen it’s possible to inject malicious JS code to the certain fields. The code might be executed in the Reporting screen. This issue affects: OTRS AG Time Accounting: 7.0.x versions prior to 7.0.19.
CVE-2021-21438
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
CVE-2021-21437
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
CVE-2021-21436
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
CVE-2021-21434
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior versions.